Privacy Policy

Your residential and commercial painting experts.

our privacy policy

PRIVACY POLICY FOR ROYAL PAINTERS INC
(Effесtіvе аѕ оf 01/01/2024)

The Privacy Act regulates the handling of personal information about individuals. Personal information includes any data or opinions about an identified individual or one who can be reasonably identified. The Privacy Act outlines principles for the management, access, correction, and protection of personal information, including sensitive data.

At Royal Painters Inc, we prioritize your privacy. We understand your concern regarding the handling of personal information you provide, and we treat all data as confidential. Any information collected is securely stored, and we only use it to process your requests. You may request that your details be removed from our system by contacting us via email.

INFORMATION WE COLLECT

We collect two types of information when you interact with our services:

        1. Personal Information You Provide Directly:

  • Contact Information: When you contact us, you provide personal data such as your name, email address, phone number, and any other information required to fulfill your request or inquiry.
  • Email Communications: If you correspond with us via email, we retain the contents of your email along with your email address and our responses.
  • 2. Automatically Collected Information:
  • Device Information: We collect information about your device, including your IP address, browser type, and operating system, to enhance your experience on our website and ensure the website functions properly.
  • Providing Services: To fulfill requests, respond to inquiries, and provide the services you requested.
  • Cookies and Tracking Technologies: We use cookies to collect data on how you navigate and interact with our website to improve your experience. For more details, see our Cookies Policy below.

    HOW WE USE YOUR INFORMATION

    We collect and process your personal information for the following purposes:

    • Providing Services: To fulfill requests, respond to inquiries, and provide the services you requested.
    • Customer Support: To communicate with you and address any questions, issues, or feedback you may have.
    • Website Improvements: To monitor website performance and enhance user experience by analyzing how users navigate through our website.
    • Marketing (With Your Consent): With your explicit consent, we may send you marketing materials and updates about our services, offers, and promotions. You may opt out at any time by contacting us.

      LEGAL BASIS FOR PROCESSING YOUR INFORMATION

      We process your personal information under the following lawful bases:

    • Consent: Where you have given us explicit permission to process your data, such as opting in to receive marketing emails.
    • Contractual Necessity: To fulfill our contract or service agreements with you.
    • Legitimate Interests: We may process your data for legitimate business purposes, such as improving our services, fraud prevention, or enhancing website functionality, provided it does not override your fundamental rights and freedoms.

      DATA SECURITY

      We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Your data is stored securely and accessible only by authorized personnel. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

      YOUR RIGHTS REGARDING YOUR INFORMATION

      You have the following rights under data protection laws:

      • Access: You may request access to the personal information we hold about you.
      • Correction: You may request that we correct or update your personal information.
      • Deletion: You may request that we delete your personal information, subject to any legal obligations requiring us to retain it.
      • Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

         

SHARING YOUR INFORMATION

We only share your information in limited circumstances, such as:

  1. Service Providers: We may share your personal information with trusted third-party vendors who help us provide services (e.g., hosting providers, marketing platforms). These service providers are contractually obligated to protect your information
  2.  Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to a new entity, subject to the same privacy protections outlined in this policy.

  3. Legal Obligations: We may disclose your information if required by law, to respond to legal processes, or to protect our rights, privacy, safety, or property.

INFORMATION WE PROCESS WITH YOUR CONSENT

We process personal information with your consent when there is no contractual relationship between us, such as when you browse our website or request more information about our services. In cases where your consent is needed, we seek to obtain it explicitly, for example, by asking for permission to use cookies.

Sometimes, you provide implicit consent, such as when you send us an email expecting a reply. Royal Painters Inc may aggregate non-identifying information to analyze website performance or service effectiveness.

What are the cookies?

COOKIES POLICY

Cookies are small files placed on your device that help us understand your interactions with our website and improve your user experience.

How We Use Cookies ?

We use cookies to:

  1.  Keep track of your preferences and session.
  2.  Ensure the website functions smoothly and efficiently.

  3. Collect analytics to monitor website performance.
  4. You can control cookie preferences by adjusting your browser settings. However, disabling certain cookies may impact your experience on our website

OPT-OUT OPTIONS

We provide you with the option to stop using your data for purposes not directly related to our services when we request the data. If you choose not to opt in, we consider you as opting out. If any third parties are collecting data, we will inform you, so you can make an informed decision about whether to continue using our services.

If you do not wish to receive promotional emails, you may unsubscribe at any time by emailing us with the subject “unsubscribe.”

CONTACT US

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at

**Email:** [info@royalpainters.ca] 

Royal Painters Company

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